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Frequently Asked Questions

What is the ZERO TO THREE LEARN Institute?

The ZERO TO THREE LEARN Institute is designed to advance in-depth exploration, reflection and considerations for application in practice. It brings together infant and early childhood mental health (IECMH) and early childhood education professionals (ECE) from diverse backgrounds to work together to tackle the most pressing issues facing our field in a supportive, collaborative environment.

How does it differ from the ZERO TO THREE LEARN Conference?

While the LEARN Conference offers a variety of multi-disciplinary sessions that address a broad spectrum of issues and experience-levels, LEARN Institute attendees choose one of six intensive learning cohorts. In this cohort they will tackle an emerging or challenging issue of early childhood education and infant early childhood mental health. 

What is the ZERO TO THREE LEARN Institute agenda?

The LEARN Institute agenda includes 2-days of deep diving Learning Tracks, daily plenary sessions and a networking reception. Click here to review the schedule at a glance.

Are CEUs offered?

ZERO TO THREE is an Authorized Provider of Continuing Education and Training by the International Accreditors for Continuing Education and Training (IACET)*. As the official standard for continuing education and training, IACET Continuing Education Units (CEUs) are recognized by a wide range of organizations, including professional associations, regulatory boards, corporations, and universities. The ZERO TO THREE LEARN Institute is approved for 12 contact hours or 1.2 CEUs.

ZERO TO THREE is seeking accreditation from additional organizations.

Click here for more information about LEARN Institute CEUs

Are meals included in my registration costs?

Your LEARN Institute Registration Pass includes breakfast and lunch each day of the Institute. We will also have light snacks, coffee and refreshments available for attendees between sessions.

When and where is the ZERO TO THREE LEARN Institute 2023?

The ZERO TO THREE LEARN Institute 2023 will be held December 5-6, 2023 at the Renaissance Esmeralda Resort & Spa, Indian Wells located at 44400 Indian Wells Lane, Indian Wells, California 92210.

Is space limited?

Registration passes for the LEARN Institute will be available for purchase until they are sold out. Space is limited to approximately 600 participants, so we recommend registering as soon as possible to secure your spot.

What are the Primary P-5 Competencies?

The ZERO TO THREE Competencies for Prenatal to Age 5 (P-5) Professionals™ (P-5 Competencies) provide a universal set of competencies necessary for all prenatal-5 service providers, supervisors, and managers. The P-5 Competencies frame all of ZERO TO THREE’s professional development offerings, including the LEARN Conference. Each LEARN Conference session is labeled with the primary P-5 Competencies domain. 

Its content covers: 

  • Early Childhood Development 
  • Family-Centered Practice 
  • Relationship-Based Practice 
  • Health and Development Risk and Protective Factors 
  • Cultural and Linguistic Responsiveness 
  • Leadership to Meet Family Needs and Improve Services and Systems 
  • Professional and Ethical Practices 
  • Service Planning, Coordination, and Collaboration 

How do I register for the LEARN Institute?

Registration requires a ZERO TO THREE account. You can create a free ZERO TO THREE account during the registration process if you don’t already have one. To smooth the registration process, please log in as the person attending. You do not need to be an active ZERO TO THREE Member. If you do not remember your password, click Reset your password. Click the Register link here to get started.

Does the registration include transportation and hotel accommodations?

All costs for transportation and accommodations are the responsibility of the attendee.

What is the substitution policy?

Registrations may be transferred to another person at any time. The original registrant should submit a transfer notice email including the name of the person to whom the registration is being transferred along with the phone number and email of the substitute.

Send transfer/substitution related correspondence to  [email protected]

How will my personal registration data be used?

Personal information is collected by ZERO TO THREE and its vendor, Meeting Management Services, during registration. This information includes your name, your company name, address, phone number, email address, and demographic information to help inform the program content and to create an attendee experience suitable for the conference audience. 

Your contact information (phone and email) will be used to communicate event-related information and provide customer service. 

Your information will be stored indefinitely for the purposes of historical reporting and future communications from ZERO TO THREE only. For more information on how your data is stored, please contact the registration manager at [email protected].

How do I access my ZERO TO THREE account or change personal information?

After logging in to zerotothree.org, click on your name in the top bar on the page. When the LEARN page opens, hover over the profile icon   in the top right and click on profile in the drop-down menu. 

I have completed my registration. When and where can I pick up my badge?

You can pick up your badge at Registration, located in the Renaissance Esmeralda Resort & Spa, Indian Wells during the event days. You will be required to show a government-issued photo ID, such as a driver’s license or passport. 

What is the cancellation policy?

All cancellation/refund requests must be received in writing by email to ZERO TO THREE. A $75.00 transaction fee will be applied to all cancellations. Refund requests will be processed within sixty (60) days after the request is received. No refunds can be made after November 1, 2023.

Send cancellation/refund related correspondence to [email protected]

Can I volunteer at the LEARN Institute?

There are currently no volunteer opportunities at the LEARN Institute.

What is the cost for a LEARN Institute pass to attend in person (December 5-6)?

Single registration fees are as follows while availability lasts:

  • Members: $659
  • Regular: $734

Are there additional discounts for LEARN Institute registration passes available?

Group packages are available for over 10 LEARN Institute registration passes in a single transaction. To learn more about our group offerings, please fill out the form here.

How do I manage my group package purchase?

To register a group, please complete this form.

How can I pay for the LEARN Institute?

Credit cards (preferred) can be accepted with online registration. To pay by check, you can request that your registration be invoiced by using this form

What are the LEARN Institute Hotels for 2023?

Special discounted rates are available on a first come, first serve basis for attendees of the LEARN Institute at the following hotels:

Renaissance Esmeralda Resort & Spa, Indian Wells
*Institute Host Resort*

44400 Indian Wells Lane
Indian Wells, CA 92210

Discounted rate: $249 per night
Click here to book.

What airports serve the Palm Springs area?

  • Palm Springs International Airport (PSP) is 14.9 miles to the Institute Host Resort (typically 31 minutes by car)
  • Ontario International Airport (ONT) is 85.8 miles from the Institute Host Resort (typically 1 hour and 28 minutes by car)
  • San Diego International Airport (SAN) is 125 miles from the Institute Host Resort (typically 2 hours and 26 minutes by car)
  • Los Angeles International Airport (LAX) is 141 miles from the Institute Host Resort (typically 2 hours and 48 minutes by car)

How do I get from the airport to my hotel?

There are many different transportation options from all airports that can be arranged at your own expense. These include shuttle buses, taxis, ride-share, car rentals and limousine services.

Is parking available at the hotels?

Renaissance Esmeralda Resort & Spa, Indian Wells
On-Site Parking Daily: $23
Valet Daily: $39

Where can I find information about the Palm Springs area?

Information about Palm Springs attractions and weather can be found at https://www.visitgreaterpalmsprings.com/.

How can I select my Track?

Track selection is available during the checkout and registration process.

What does my experience level need to be for each Track?

The Institute content is designed at intermediate and advanced levels. 

  • Intermediate-level: designed for participants familiar with the content and interested in deeper dives into the content topic 
  • Advanced-level: designed for participants holding expertise in the content and ready to advance innovations in the content topic

All LEARN Signature Events are intended to help us reflect together on the opportunities to advance social and economic justice, particularly for Black and Brown babies and their families; all sessions will include linkages to short- and long-term equity goals.

Am I able to swap my Track selection after registration?

If space is available in your preferred Track, you can adjust your Track selection prior to the start of the Institute. Attendees are not allowed to join a Track in which they are not registered during the Institute. To swap your track, please notify the registration team at [email protected].

What are the waitlist policies for Tracks?

If space is unavailable in your preferred Track, please notify the registration team at [email protected] of your interest in being added to the waitlist. 

When will I know my Track’s room assignment?

Room assignments will be communicated to you a week prior to the event. Please plan to access your schedule before arriving at the LEARN Institute to identify the rooms in which your Track takes place.

Will I get copies of the presentations and materials for my selected Track?

Yes, expect an email from our team at least a week prior to the Institute with all the details.

Is the LEARN Institute schedule final?

Our schedule may change all the way up to the LEARN Institute. We aim to make final changes a couple of weeks before the LEARN Institute; however, sometimes unforeseen circumstances can necessitate a last-minute time change or cancellation.

What health and safety measures will you have in place at the LEARN Institute?

Effective June 1, 2023, ZERO TO THREE will no longer require proof of vaccination status or a negative test result to attend an in-person meeting or event. Mask-wearing at meetings and events is encouraged but will be optional.

Instead, ZERO TO THREE expects attendees to take responsibility themselves for following guidance from the Centers for Disease Control (CDC) on measures to reduce infection from COVID and to protect against severe complications. ZERO TO THREE urges all attendees follow the CDC’s recommendation that everyone over age 12 receive the updated bivalent vaccine as soon as they are eligible to do so (e.g., 2 months past their last shot). 

For more information, please review the guidelines at:


Read More

Looking for technical support?

If you need technical support, have general inquires or complaints about your experience, please contact [email protected] Our team will respond to your concern as soon as possible.

What is the ZERO TO THREE Events Anti-Harassment Policy?

ZERO TO THREE is committed to providing a friendly, safe and welcoming environment for all who attend ZERO TO THREE events regardless of their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability or handicap, marital status, sexual orientation, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

This Anti-Harassment Policy outlines our expectations for all those who participate in ZERO TO THREE events as well as the consequences for unacceptable behavior. 

We expect all participants in ZERO TO THREE events to create safe and positive experiences for everyone. 

“Participant” in this policy refers to anyone present at a ZERO TO THREE event, including but not limited to, staff, contractors, vendors, exhibitors, sponsors, venue staff, members, and all attendees.

Read the Policy Here

Is there a chance I’ll be photographed or recorded?

As a condition of enrollment and participation in any ZERO TO THREE event, participants and attendees of majority age grant irrevocable and perpetual permission to record and use their name, voice, likeness, and/or picture in connection with their participation and attendance in such events, in any medium now known or hereafter invented, without further compensation to participants for this purpose. All photographs, audiotapes, videotapes, digital recordings, broadcasts, and other embodiments created by ZERO TO THREE, which may include Participants’ names, voices, likeness, and/or pictures, shall be property of ZERO TO THREE, and Participants waive any claims that they may have with respect to such uses including, without limitation, claims of defamation, invasion of privacy, or infringement of rights of publicity, copyright, trademark, or moral rights.