FAQ

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All cancellation/refund requests must be received in writing by email to ZERO TO THREE. A $75.00 transaction fee will be applied to all cancellations. Refund requests will be processed within sixty (60) days after the request is received. No refunds can be made after November 1, 2023.

Registrations may be transferred to another person at any time. The original registrant should submit a transfer notice email including the name of the person to whom the registration is being transferred along with the phone number and email of the substitute.

Send cancellation/refund/transfer related correspondence to [email protected]

Personal information is collected by ZERO TO THREE and its vendor, Meeting Management Services, during registration. This information includes your name, your company name, address, phone number, email address, and demographic information to help inform the program content and to create an attendee experience suitable for the conference audience.  

Your contact information (phone and email) will be used to communicate event-related information and provide customer service.  

Your information will be stored indefinitely for the purposes of historical reporting and future communications from ZERO TO THREE only. For more information on how your data is stored, please contact the registration manager at [email protected].

As a condition of enrollment and participation in any ZERO TO THREE event, participants and attendees of majority age grant irrevocable and perpetual permission to record and use their name, voice, likeness, and/or picture in connection with their participation and attendance in such such events, in any medium now known or hereafter invented, without further compensation to participants for this purpose. All photographs, audiotapes, videotapes, digital recordings, broadcasts, and other embodiments created by ZERO TO THREE, which may include Participants’ names, voices, likeness, and/or pictures, shall be property of ZERO TO THREE, and Participants waive any claims that they may have with respect to such uses including, without limitation, claims of defamation, invasion of privacy, or infringement of rights of publicity, copyright, trademark, or moral rights. 

The ZERO TO THREE Competencies for Prenatal to Age 5 (P-5) Professionals™ (P-5 Competencies) provide a universal set of competencies necessary for all prenatal-5 service providers, supervisors, and managers. The P-5 Competencies frame all of ZERO TO THREE’s professional development offerings, including the LEARN Conference. Each LEARN Conference session is labeled with the primary P-5 Competencies domain its content covers: 

  • Early Childhood Development 
  • Family-Centered Practice 
  • Relationship-Based Practice 
  • Health and Development Risk and Protective Factors 
  • Cultural and Linguistic Responsiveness 
  • Leadership to Meet Family Needs and Improve Services and Systems 
  • Professional and Ethical Practices 
  • Service Planning, Coordination, and Collaboration 

All LEARN Signature Events are intended to help us reflect together on the opportunities to advance social and economic justice, particularly for Black and Brown babies and their families; all sessions will include linkages to short- and long-term equity goals. 

The Institute content is designed at intermediate and advanced levels. 

  • Intermediate-level: designed for participants familiar with the content and interested in deeper dives into the content topic 
  • Advanced-level: designed for participants holding expertise in the content and ready to advance innovations in the content topic 

ZERO TO THREE is committed to providing a friendly, safe and welcoming environment for all who attend ZERO TO THREE events regardless of their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability or handicap, marital status, sexual orientation, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

This Anti-Harassment Policy outlines our expectations for all those who participate in ZERO TO THREE events aswell as the consequences for unacceptable behavior. 

We expect all participants in ZERO TO THREE events to create safe and positive experiences for everyone. 

“Participant” in this policy refers to anyone present at a ZERO TO THREE event, including but not limited to, staff, contractors, vendors, exhibitors, sponsors, venue staff, members, and all attendees.

Read the Policy Here

Effective June 1, 2023, ZERO TO THREE will no longer require proof of vaccination status or a negative test result to attend an in-person meeting or event. Mask-wearing at meetings and events is encouraged but will be optional.

Instead, ZERO TO THREE expects attendees to take responsibility themselves for following guidance from the Centers for Disease Control (CDC) on measures to reduce infection from COVID and to protect against severe complications. ZERO TO THREE urges all attendees follow the CDC’s recommendation that everyone over age 12 receive the updated bivalent vaccine as soon as they are eligible to do so (e.g., 2 months past their last shot). 

For more information, please review the guidelines at:

https://www.cdc.gov/coronavirus/2019-ncov/vaccines/stay-up-to-date.html

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